GP Consultations

We are trained to provide comprehensive care, taking into account the patient’s medical history, symptoms, and any existing health conditions.

09 242 3358

Surgical Services

From minor surgical interventions to more complex cases, our team prioritises patient safety and comfort throughout the surgical journey.

Opening Hours
  • Monday - Friday
    8:00 AM - 5:30 PM
  • Saturday
    Closed
  • Sunday
    Closed
  • New patients
    Accepted
  • Vaccinations
    Bookings available

Your health matters, and we understand the importance of affordable, local care. Enrol today for convenient and affordable GP consultations in West Auckland.

Heidi – AI Assistant

At West Auckland Medical & Surgical Centre, we’re committed to providing you with the best possible care.

That’s why our doctors utilise Heidi, an innovative software designed to enhance your consultation experience. Heidi helps our doctors fully engage with you, streamline administrative tasks, and make more informed decisions about your health.

Rest assured, this software fully complies with the Health Information Privacy Code and the Privacy Act 2020, safeguarding your personal information. You might notice your doctor speaking to the computer at times during your consultation, as they use Heidi to optimize your care.

 

Winter Flu/ Covid Symptoms

Important Health & Safety Guidelines – Cold/Flu Symptoms and COVID-19 Precautions

If you have strong cold or flu symptoms, please follow these steps:

  • On arrival at the clinic, remain in your car and phone reception to let us know you have arrived.
  • Wait in your car until a doctor or nurse contacts you to enter the clinic.

Alternatively, if you need to come inside:

  • Wear a face mask before entering.
  • Inform reception immediately upon arrival.

Some appointments may be suitable for a virtual or phone consultation. Our doctors will advise you if an in-person visit is necessary. Please note that standard consultation fees apply to phone and virtual consults.

We ask all patients to help us protect our staff and community by:

  • Wearing a mask when required
  • Maintaining physical distancing where possible
  • Following all infection control procedures

If you:

  • Suspect you have COVID-19 symptoms, or
  • Have been in close contact with a confirmed case,
    please inform reception immediately.

Thank you for your cooperation in keeping our clinic safe for everyone.

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